If you need to reach someone who has silent mode enabled, which means they will not hear you even if your microphone is not muted, you can use our Nudge feature to send them a notification, or send them a private message to draw their attention.

Nudge Feature

  • Click the person you want to reach.

  • Click the bell icon inside the profile card

  • The other person gets a notification that you are trying to reach them.

You can also send the person a private message using our People Panel, which can be opened at the left side of the screen.

Nudge in People Panel

Nudge in Private Chat

Chat feature

These are two ways to quickly start a new chat with someone. Full explanation on chat can be found in the Chat feature article.

The first way to send a chat message to someone, is by hovering over someone's avatar and opening the profile card.

The second way is by opening the people panel at the left side of the screen, and finding the relevant person.

If you are still experiencing issues, please send us an email at support@kosyoffice.com - our support team will get back to you quickly!

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