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How do I reach someone who is in silent mode?
How do I reach someone who is in silent mode?
You need to reach someone who has silent mode enabled, so they can't hear you. Here is how!
Anna Walschaerts avatar
Written by Anna Walschaerts
Updated over a week ago

If you need to reach someone who has silent mode enabled, which means they will not hear you even if your microphone is not muted, you can use our Wave feature to send them a notification, or send them a private message to draw their attention.

The Invite Over feature will send the user a notification that you are trying to reach them, and they can accept or decline.

Using the chat feature, you will of course be able to send your own message. Be careful; it may be possible the user has chat notifications temporarily muted.

You can do both options in a couple of different ways.

User overlay

Team Panel

Chat panel

If you are still experiencing issues, please send us an email at support@kosyoffice.com - our support team will get back to you quickly!

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