All Collections
Troubleshooting
How do I configure my firewall / VPN to allow Kosy?
How do I configure my firewall / VPN to allow Kosy?
How to configure firewall and VPN to allow Kosy
Yanis Mellata avatar
Written by Yanis Mellata
Updated over a week ago

Service Whitelisting

Kosy hosts most services on the following domains:

  • kosyoffice.com

  • *.kosyoffice.com

  • kosy.online

  • *.kosy.online

All of the communication is done using HTTPS or Secure Web Sockets over SSL on port 443.

As Kosy supplies several advanced services, full domain whitelisting may be interesting, as new ports may be required for new features in the future and there is no real security threat to this

Media Server Whitelisting.

Our media servers use static IP addresses rather than DNS-based queries. Kosy uses TCP as well as UDP. It is highly recommended to also allow UDP for media transport performance reasons.

We suggest opening of TCP 443, TCP and UDP port range 20.000 - 30.000 for the servers on our static IP list.

Our IP list:

  • 54.78.81.136

  • 54.73.70.82

  • 54.228.247.12

  • 54.171.40.191

  • 54.171.168.91

  • 52.31.183.123

  • 52.18.175.213

  • 18.202.185.234

Turn Server Whitelisting

Our TURN servers are used to support difficult connections and network discovery. They also use TCP as well as UDP.

Our IP list:

  • 54.73.108.3

  • 52.210.201.217

Ports:

  • 3478 TCP & UDP

  • 443 TCP

  • 80 TCP

  • 10000 - 20000 UDP

Did this answer your question?