If you have trouble staying connected with your colleagues and you can't hear each other or can't see each other's camera, there are a few steps you can undertake.

  1. Leave the table and rejoin it.

  2. Refresh the page

  3. Check if your internet connection is stable

Often one of these options will solve the problem.

If you are still experiencing issues, please send us an email at support@kosyoffice.com - our support team will get back to you quickly!

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